Return & Refund Policy

Return Policy

Holiday Return Policy is Any items purchased between November 20th and December 25th, 2015 will be treated as if they were purchased on December 25th, 2015 and will be returnable for refund for 7 Days after December 25th and exchangeable for 30 Days After. All other rules of return policy still apply

We stand behind every product we sell. If you are not absolutely pleased with your purchase we will be happy to make an exchange or refund the purchase price. Exchanges or Web Credit is Up to 30 Days after you receive the Product. We ask that returned products be in like-new condition with original packaging material and documentation. All returns need have a Return Authorization (RA) Number which must be obtained before you return the product. You can obtain an RA# via email. WE WILL NOT ACCEPT ANY PACKAGE THAT DOES NOT HAVE AN RA#. Simply contact us within 7 days of receipt to obtain RA# and return via parcel post or UPS. If Items Are returned without notification they will be subject to a 20% restocking Fee. All defective Merchandise shipped Free freight will be exchanged Free Freight. All Holiday Items are Final Sale unless defective, then they will be exchanged or refunded only if no longer available. All Stuffed Animals are not returnable unless defective, then they would be exchanged. Bikini Coverups are not returnable for refund once opened, only exchangeable for different size. Marshmallow Shooter Toys are exchangeable if Defective, but not returnable for refund Once they are used. All Mr. Christmas items are Final Sale and will be exchanged Directly Through Mr. Christmas if they are Defective as they offer a 90 Day Warranty on All of there Products.

Refund Policy

Refunds are for 7 days after you receive the Product. All refunds will be processed within 48 hours of receiving the items back. Special Orders Are Non-refundable and can only be exchanged if Defective. You will be responsible for the freight and a handling charge to you, as well as the cost of returning the product to us on items shipped free freight that are returned for refund.

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